This usually happens when the download has failed or the unzip tool has failed or doesn't support the file.

We recommend using Keka (Mac) or 7-Zip and WinRAR (Windows) to extract the folders correctly. Once done the files will be showing properly.

Download links may expire after a period of time for security reasons. If yours is no longer working, simply contact us with your order number, and we'll promptly send you a new download link.

The most common reason is simply that you have used the wrong email, usually different emails are tied to your Apple pay so when you pay with Apple pay you automatically use a email you rarely use.

Please check the email connected to the payment method first.

Sometimes emails get filtered into spam or promotions. Try searching “Luts 4 Days” or “Shopify” in your inbox.

If it’s still missing, let us know and we’ll resend your confirmation and files right away.

Yes, our LUTs are fully compatible with CapCut. We provide step-by-step instructions in the included PDF guide to help you apply the LUTs in CapCut.

Each time the bundle gets an update, you’ll receive an email from us with a download link—no need to keep checking back manually.

Updates are usually released once every month, this includes updates on the LUTs or additional LUTs and bundles.

Just keep an eye on your inbox!

The overlays we offer can be used with the vast majority of video editing applications.

Our LUTs function seamlessly with a wide range of professional tools—like CapCut, DaVinci Resolve, Premiere Pro, Final Cut, After Effects, Vegas Pro, Photoshop, and plenty more. the LUTs comes in the .CUBE format.

Yes, absolutely!

Everything is designed to be super simple—even if you're just starting out. All the presets and overlays can be applied with just one click.

Plus, we include an easy-to-follow instruction guide to help you along the way.

Most of our LUTs are REC.709 meaning they can be used on already converted LOG footage.

To convert LOG footage this usually is done by it self by the camera it self.

If you are more experienced and film with LOG og RAW format, you need to use Conversion LUTs. Your camera brand usually supply you with Conversion LUTs that fits your camera profile. Most editing softwares also has built in Conversion LUTs.

We also offer Conversion LUTs that can be used in combination with these REC.709 LUTs.

Your order is available instantly after purchase. Once your payment is complete, a download button will appear on the thank-you page.

You'll also receive an email containing your download links, so you can access your files anytime.

You’ll receive exclusive detailed user handbook, and a troubleshooting guide to walk you through every step. If you’re still unsure, our support team is always here to help.

Yes, you can access your digital downloads on multiple devices.

We accept all major payment methods, including Visa, MasterCard, American Express, Discover,PayPal, Apple Pay, and Google Pay, Shop Pay, Afterpay (and more) for your convenience.

Transactions are secure and encrypted for your peace of mind.

You can pay in installments using PayPal Pay in 4, Shop Pay, or Afterpay.

Simply select your preferred payment option at checkout to divide your total into three or four interest-free installments (the number of payments may vary depending on eligibility, the provider, and your country).

Because our products are delivered as instant digital downloads, access is provided immediately after purchase. For this reason, we’re unable to offer refunds once the files have been delivered.

If you experience any issues downloading, importing, or using your purchase, please don't hesitate to contact us. Our team is happy to help resolve any problems and ensure you have full access to your files.

Refund Policy

No, we do not store your payment or banking information. All transactions are securely processed by trusted third-party providers such as Stripe, PayPal, and Apple Pay, ensuring your payment details remain safe and protected.